![]() That is because that some settings like battery management on your device kill inactive apps in the background. When you leave the Amazon Music app and switch to other apps on your device, you will find that Amazon Music is not working even though you don’t close it. Allow Amazon Music to Work in the Background After one minute, start your phone and open the Amazon Music app again to check if the problem has been solved. ![]() Just turn off your phone and wait for at least one minute for a better cleaning of the system. You may have to restart your device when the Amazon Music app is not working or crashes. To fix the Amazon Music not working issue, you can reset the internet settings of Amazon Music on your phone. When your device is using cellular data, the Amazon Music app may not work well once you don’t allow Amazon Music to consume your device’s data. On your phone, you are allowed to customize the internet settings of Amazon Music. Reset the Internet Settings of Amazon Music When the Amazon Music app fails to work on your phone, go to check the operating system of your device, then try to update your device to the latest version. Both iOS and Android devices constantly update the operating system to solve some bugs. Some glitches of applications on your device can be caused by the system. If you are in a slow network, you can change to a new WiFi or turn on the cellular data on your device. You need to check the network connection of your device. When you prepare to play music in the Amazon Music app, it may have no change. The most common situation is that your phone doesn’t have a network or is in a slow network. Check the Internet Connection on Your Phone In this case, you can change the settings on your device or do something else to fix this issue. ![]() How to Fix Amazon Music Not Working by Resetting Your DeviceĪs we mentioned above, the Amazon Music not working issue can result from your device.
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